Healthcare Communications Role

Written by Vivienne Corcoran Wednesday, 28 January 2015 15:11

One of our favourite clients needs help with their growing healthcare business - someone who loves working with people, maybe who knows about healthcare, could this be you?  Check out the PD here, pass it on to someone else, This e-mail address is being protected from spambots. You need JavaScript enabled to view it !


Said thank you lately?

Written by Vivienne Corcoran Thursday, 11 December 2014 16:27

This is the time of year when we all send cards, pass on our best wishes.  Make the most of these opportunities by thanking people - for the work they have given you, the work they have done for you, the work they have referred to you.  Say thank you and mean it!


3 weeks profitable work

Written by Vivienne Corcoran Monday, 01 December 2014 15:46

So it is December - work slows down, social speeds up, income disappears, but this is when you can do your most profitable work.  Decide to invest the next three weeks in:

  1. Prioritising - while you are working through your Christmas card list, think about your clients, suppliers and network. Make a list of people you want to spend more time with next year.
  2. Sacking a client - as above, decide which clients you want to let go so you have room for better work with nicer people
  3. Reviewing your skills - every year we (hopefully) do work we have not done before.  Add it to your profile, the firm's profile and work out where you can get more of that work next year.



Check your legal cost agreements!

Written by Vivienne Corcoran Thursday, 27 November 2014 10:43

Interesting session on Cost Agreements & Disclosure @Leo Cussen last night, need to review letters, policies and processes.  Cost agreements have to provide total cost estimates not ranges, you cannot bill a unit for every contact, that is overcharging. The new Uniform Law (due in July 2015) will require you to prove you are satisfied the client understands and agrees or it will be null and void and revert to scale.  On this basis, you need to get into the habit of sending them out to everyone fast and getting them signed before you start work.  Brace yourselves!


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